Frequently Asked Questions

This is the list of the questions we are most frequently asked.

Q: How much do you charge?

A: Contact us for a free estimate on your project! 413-648-5346

Q: Why should I use a licensed electrician?

A: There are several reasons to use a licensed electrician. First, licensed electricians have been certified by the state. They also can guarantee their work and are bonded and will have adequate insurance to protect you and your property.

Q: How do I know if I need an electrician?

A: The best way to know is to call! We can send an electrician out 24-hours a day, and estimates are always free.

Q: Why do my outlets spark when I use them?

A: This can be a loose connection or a faulty outlet. This should be looked at by a licensed electrician as soon as possible.

Q: Why is electrical work so expensive?

A: Believe it or not, it takes training, mathematical aptitude, and at least four years of experience before an electrician is capable of working without
supervision. As with any job, Graves Electric, must pay a premium for these skills and experience.

Q: Why should I use an electrician when I can hire a handyman or an unlicensed electrician for less?

A: Licensed electricians charge and earn more than handymen for a reason—they have to be able to understand complicated electrical concepts and formulas. We are called in to repair the electrical messes made by handymen on a regular basis, so we won't complain if you use them.

However, keep in mind that you'll end up paying about as much for a handyman who thinks he knows what he is doing and takes twice as long to do it, as you would for a licensed electrician. Also, the work of the licensed electrician is guaranteed to meet code requirements whereas the work of the handyman and unlicensed electrician is not.

Q: What is the difference between a licensed electrician and an unlicensed electrician?

A: Unlicensed electricians are not regulated by the state board of contractors. It is illegal for them to provide labor and materials in excess of $500 per project. They are not subject to laws designed to protect consumers and do not have insurance, exposing consumers to considerable financial risk. Also, most homeowner's insurance policies do not cover damages associated with unlicensed contractors.

Licensed electricians are regulated by the Massachusetts Contractors State License Board, which assures consumers that they have met state requirements. By using a licensed electrical company, the consumer can be confident of the electrician's qualifications and can obtain restitution in case of dispute or damages.

Q: What are some signs that there may be a problem with my electrical system?

A: These signs should be taken seriously because they indicate the presence of overloaded circuits which can lead to electrical fires:

• Recurring Problems with Blown Fuses or Tripped Circuit Breakers
• A Burning Smell or Unusual Odor near Appliances or Wiring
• Flickering Lights
• A Sizzling Sound at Wall Switches or Outlets
• Appliances That Deliver a Slight Shock When Touched